Support

Something not working, or an idea? Email [email protected]. Tell us what you tapped and what you saw; a screenshot helps.

Common questions

My trips aren't on my other iPhone or iPad

Both devices need to be signed in to the same Apple ID with iCloud on for Wayside (Settings → your name → iCloud). Changes can take a minute to arrive; opening Wayside on both helps. More → iCloud shows what Wayside sees.

How do I share a trip?

Open the trip, tap ••• → Share trip, and send the invitation. The people you invite need Wayside installed; then they can see and edit the trip. ••• → Who can edit shows who has it, and lets you stop sharing.

Someone shared a trip with me and I want it gone

Open it and tap ••• → Leave trip. It comes off your devices; it stays for everyone else.

Wayside Plus didn't turn on, or I got a new phone

Open Wayside Plus (in Costs, or anything with a lock) and tap Restore Purchases. Family members get Plus through Family Sharing with the same Apple ID group. Manage or cancel the subscription in Settings → your name → Subscriptions.

Suggestions are empty or slow

Wayside looks up places from Apple Maps, OpenStreetMap and Wikipedia, so it needs a connection. OpenStreetMap's public service is sometimes busy; trying again a minute later usually works.